Hong Kong Airport Informational Guide to Chek Lap Kok Airport (HKG) - Non Official

Hong Kong Airport Services

RESTAURANTS AND FOOD

Find information about the restaurants, fast food options and food stores located in Hong Kong Airport terminals. 

See Restaurants and Food at HKG

SHOPS AND STORES

Check all retails outlets available at Hong Kong Airport. 

See Shops and Stores at HKG

LOUNGES and waiting rooms

Check all lounges located in Hong Kong Airport. 

See Lounges at HKG

Wi-Fi 

There is available free Wi-Fi along all terminals. Passengers need to connect to "HKAirport Free WiFi".

UA IMAX THEATRE

The largest IMAX screen in Hong Kong is at the airport and can accommodate up to 350 people. 

Prayer Room

There are several prayer rooms along the different terminals of the airport. Near gate 42, 501 and 211.

There are some prayer rooms located before security controls too, in both terminals.

Health and Medical Services

There are aid services located along the airport. At Terminal 1 it is open 24 hours daily.

Caring Corner

The Caring Corner is a rest area for travellers with special needs.

Children play areas and TV lounges

A total of eight Children Play areas are located along Terminal 1, 2 and North Satellite and Midfield Concourse.

There are TV lounges to watch cartoons too. 

lost and found 

If you have lost something at Hong Kong International Airport, you can contact the Airport Lost and Found for assistance in locating and retrieving your property.

Lost items being sent to the Airport Lost and Found will be stored for up to 6 months. Office is located in Terminal 1. 

luggage storage 

Passengers have lockers available at the Airport. 

smoking area

There are smoking lounges available at Hong Kong. 

Other Services

- Money Exchange
- Banking Services
- Nursing Rooms
- Photo Kiosks
- Police Reporting Centres
- Post Office
- Public Phones
- Local SIM Cards
- Relaxation Corner
- Resting Lounges
- Self Check-in
- Shops
- Smoking Lounge
- Lost Baggage
- Baggage storage
- Baggage Measuring
- Infant and baby stroller
- Meet and Assist service
- Smoking areas
- Self check-in 
- Airport World Trade Centre is a Grade A office tower
- Airport Courier Service
- Relaxation Corner
- Public Phones
- Water Drinking Fountain
- Complimentary shower facilities
- China Travel Service 
- Charging facilities
- Dream come true education park

Lounges

Terminal 1 

Plaza Premium Lounge (West Hall): Open 24 hours. Services: Showers, internet terminals, food, Wi-Fi, TV, snacks, printers and copiers, telephones. 

Plaza Premium First: Open 24 hours. Services: Spa services, food, showers, newspapers and magazines, drinks, TV, Wi-Fi. 

Plaza Premium Lounge (East Hall): Open 24 hours. Services: Showers, internet terminals, printers and copiers, food, newspapers, snacks, telephones, TV, Wi-Fi.

SkyTeam Lounge: Service hours: From 05:30 am to 01:00 am. Services: Drinks, showers, newspapers and magazines, internet terminals, Wi-Fi, TV. 

CNAC VIP Lounge: Service hours: from 06:00 am until last departure. Services: showers, food, drinks, newspapers, magazines, snacks, Wi-Fi. 

The Emirates Lounge: Service hours: 04:35 am - 07:05 am, 02:55 pm - 05:25 pm, 06:15 pm - 12:05 am. Services: drinks, showers, food, newspapers, magazines, no smoking, TV, Wi-Fi. 

Hong Kong Airlines VIP Lounge (Club Bauhinia): From 06:00 am to 01:30 am. Services: Showers, snacks, Wi-Fi, food, TV, Conference rooms, internet terminals. 

Cathay Pacific The Pier Business Class Lounge: From 05:30 am to 12:30 am. Services: printers, copiers, drinks, food, showers, telephones, snacks, TV, Wi-Fi. 

Cathay Pacific The Pier First Class Lounge: Open from 05:30 am to 12:30 am. Services: printers and copiers, private rooms, drinks,showers, spa service, telephones, snacks, TV, Wi-Fi. 

The Centurion Lounge:  From 05:30 am to 12:30 am. Services: drinks, printers, copiers, food, showers, internet terminals, snacks, TV, Wi-Fi. 

United Airlines United Club: From 06:00 am to 11:59 pm. Services: food, printers, copiers, newspapers, magazines, showers, internet terminals, telephones, snacks, TV, Wi-Fi. 

Singapore Airlines SilverKris Business Class Lounge: Open from 06:15 am to 11:30 pm. Services: showers, drinks, newspapers and magazines, food, snacks, telephones, TV, Wi-Fi. 

The Qantas Hong Kong Lounge: From 07:30 am to 11:30 pm. Services: printers and copiers, food, newspapers and magazines, showers, children’s area, snacks, TV, Wi-Fi. 

Cathay Pacific The Wing First Class Lounge: From 05:30 am to 12:30 am. Services: private rooms, drinks, newspapers and magazines, printers and copiers, food, showers, internet terminals, Wi-Fi, snacks, telephones. 

Cathay Pacific The Wing Business Class Lounge: From 05:30 am to 12:30 pm. Services: printers and copiers, food, drinks, showers, internet terminals, telephones, snacks, Wi-Fi. 

Cathay Pacific The Deck: From 05:30 am until last departure. Services: showers, snacks, TV, Wi-Fi, telephones, internet terminals, printers and copiers, newspapers and magazines. 

Purchase your pass to Hong Kong Airport Lounges